A1 Customs Declarations LTD is fully committed to complying with the provisions of the Data Protection Act 2018 and the GDPR.
The data controller of your personal information is A1 Customs Declarations LTD (146 9434) 5 Brayford Square, London, E1 0SG.
If you have any questions or concerns about the information on this page, or about what we do with personal data, email at firstname.lastname@example.org to write to us at the above address, for the attention of the Data Controller.
If you or your employer are using our services and you have some responsibility for customs and export control (for example as an administrator or signing the relevant forms) then we will collect, store and use your personal data for the purposes of performing customs brokerage services for you or your employer, which will include in particular:
We will collect and store your name, job title, contact details and, depending on your role, your signature and/or other personal data provided to us via declaration instructions or forms.
If you are an individual, a sole trader or in a partnership, we may also use your information to perform a credit check to assess your credit worthiness.
In performing our customs brokerage services we share the personal data we collect with the following third parties:
We may also share your personal data with third parties where we are obliged to do so by any applicable laws, regulations, or any binding rules, directions or requirements.
We will not keep your personal information for longer than we need it for the purposes of performing customs brokerage services for you. Typically, we will securely delete your personal information 7 years after we have completed our services, unless we are required to keep it for a longer period by any applicable laws or regulations or as required by customs agents and government authorities (including HMRC). If we are required to keep your personal information for a longer period, we will securely delete it when that period expires.
Where the relevant customs laws and rules require processing of your personal data, we do so on the basis that it is necessary to comply with those laws and rules.
Otherwise, except in the circumstances highlighted below, if you are an individual, sole trader or in a partnership, we process your information on the basis that it is: (i) necessary to perform our contract with you; and (ii) in our legitimate interests to administer and operate our services and business.
Where we collect information about you for the purposes of carrying out a credit reference check, we do so on the basis that it is in our legitimate interests as a business to credit check our account customers and potential customers in order to safeguard our finances. We consider that our use of your information is proportionate because we will only pass limited information to reputable credit reference agencies.
If you are an individual within a corporate organisation, where our processing is not required by law or customs rules, we process your personal data on the basis of our legitimate interest in administering and operating our services and business.
If you contact us through social media, through our “contact us” page on our website, or if you email us or telephone us, we will collect and store the information you give to us. This information will typically include your name, contact details and any other information you provide. We will use this information in order to respond to your enquiry.
We will share the information we collect with the British Chambers of Commerce and the Accredited Chambers of Commerce within the British Chambers of Commerce network to the extent necessary to respond to your enquiry.
Other than as set out above, we will only share the information we collect with our suppliers to the extent it is necessary for them to perform their services to us. Most notably this will be with the providers of our website and IT systems and with third parties where we are obliged to do so by any applicable laws, regulations, or any binding rules, directions or requirements.
We will securely delete your information 24 months after the last time we communicated with you unless you have obtained customs brokerage services from us, in which case we will retain your information as highlighted above.
We do this on the basis that it is in our legitimate interests to respond effectively to your enquiry and to record the content of that enquiry and our response to it for future reference.
If you are a visitor to our website then we will collect information about your session in our server logs (such as your IP address, browser type and pages visited), and if your browser is configured to allow it, by means of setting cookies.
We use the following categories of cookies:
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
We do not share the information we gather using cookies with anyone else.
We will only use analytics/performance cookies and functionality cookies with your consent.
Our legal basis for strictly necessary cookies is legitimate interests:
Some of the customs agents and government authorities to whom we pass your personal data in the course of performing our customs brokerage services will be located outside of the United Kingdom and the European Economic Area.
If you are an individual, a sole trader or in a partnership who or which is a customer of our customs brokerage services, we do so on the basis that it is necessary in order to perform the contract between us.
Otherwise, we do so on the basis that it is necessary to do so for important reasons of public interest, those reasons being the facilitation of international trade and compliance with customs rules.
Otherwise, where we transfer your personal information outside of the United Kingdom or the European Economic Area, we will do so in compliance with data protection law and ensure that an adequate level of protection is given to the personal information being transferred, by either:
Other than as set out above, we will not transfer any personal information outside of the European Economic Area.
We do not make any automated decisions using your personal data which have an effect on you personally.
The law gives you certain rights in respect of the personal data that we hold about you. Below is a short overview of those rights.
With some exceptions designed to protect the rights of others, you have the right to a copy of the personal data that we hold about you. We may make a reasonable charge for additional copies of that data beyond the first copy, based on our administrative costs. Where the data is data that you have given to us, you have the right to receive your copy of it in a common electronic format, and to provide copies of it to other people if you wish.
If you want to exercise your rights in respect of your personal data, the best way to do so is to contact us by email on email@example.com or send a letter marked "Data Protection" to A1customs declarations offices at 5 Brayford Square, London, E1 0SG. In order to protect your privacy, we may ask you to prove your identity before we take any steps in response to such a request.
You also have the right to lodge a complaint about our handling of your personal data with the Information Commissioner’s Office. You can contact them on 0303 123 1113.
A1 Customs Declarations LTD
Registered Address: 5 Brayford Square, London, E1 0SG. Registered in England. Company Registration: 14694. Company VAT Number
Copyright © 2023 A1 Customs Declarations LTD - All Rights Reserved.
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For a limited time period we are offering an introductory rate, contact one of our agents for further information and details.
We offer a cost-effective service with highly trained and experienced agents who are Their for all your needs. We have an introductory offer for the first 3 months, which is £20 + VAT per movement start to finish. After this time has elapsed the cost will be £25 + VAT as you will agree this is great value for a great service